Contact Us

We'd Love to Hear From You

Whether you have a question about FinFlowTrack, need help with your account, or just want to talk to a real person, our team is ready to help by email, phone, or WhatsApp.

Ways to reach FinFlowTrack

Email Support

Send us a message any time and our team will get back to you with a detailed response.

support@finflowtrack.com

Call Us

Speak directly with our team for urgent questions or a walkthrough of the platform.

+250 735 709 728

WhatsApp

Message us on WhatsApp for a quick reply, wherever you're working from.

+250 735 709 728

What Can We Help With?

No matter the reason you're reaching out, our team is ready to point you in the right direction.

Product Support

Get help using FinFlowTrack, from setting up your company to managing users and permissions.

Sales & Onboarding

Talk to us about which plan fits your business and how to get your team set up quickly.

Security & Privacy

Report a security concern or ask about how your business and financial data is protected.

General Questions

Anything else on your mind, from billing to feature requests. We're happy to help.

Contact details

Email

For support requests, sales questions, or anything else, email is the best way to reach the full team.

support@finflowtrack.com

We Respond Quickly

Emails are typically answered within one business day. For faster responses, call or message us on WhatsApp during working hours.

Frequently Asked Questions

What's the fastest way to reach you?

For urgent questions, calling or messaging us on WhatsApp at +250 735 709 728 is the fastest way to reach the team. For everything else, email works great.

What are your support hours?

Our team is available during business hours and typically responds to emails within one business day. WhatsApp and phone inquiries are handled as soon as possible during working hours.

Can I request a product demo?

Yes. Email support@finflowtrack.com or send us a WhatsApp message and we'll set up a time to walk you through the platform.

How do I report a security issue?

Please email us directly and mark your message as security related. Our team prioritizes security reports and will respond promptly to investigate.

Let's Talk

Reach out however works best for you. Our team is ready to help you get the most out of FinFlowTrack.